FREQUENTLY ASKED QUESTIONS
Yes. We make every effort to ensure that our product photos accurately represent the lighting fixtures you will receive. However, slight variations in color, finish, or texture may occur due to screen settings, lighting conditions, or production batches. Please refer to the product specifications for detailed size, material, and finish information.
After your order is successfully placed, an order confirmation and receipt will be sent to the email address provided during checkout. If you have created an account with us, you can also log in to view your order history and purchase details at any time.
If you need to return a lighting product, please contact our customer service team first with your order number and reason for return. Items should be returned unused, uninstalled, and in their original packaging. Return eligibility and shipping costs may vary depending on the product and reason for return.
Many of our popular lighting products are restocked regularly. If an item is currently unavailable, please check the product page again later or contact us for estimated availability. Certain designs may be limited, discontinued, or replaced by newer styles.
We ship our lighting products to supported destinations shown during checkout. Available shipping methods, delivery times, and costs depend on your location and the size or weight of your order. For large lighting fixtures or special delivery requirements, additional shipping arrangements may apply.